Company description:

HRO Digital is a specialist traditional recruitment business. HRO Digital is a brand of Verita HR Polska. Verita HR Polska is a Human Resources service provider operating under number 5694. We are working as a recruitment provider searching on our Client's behalf for a person in the following role:

Senior Configurator

Responsibilities:

The Senior Configurator is responsible for analysis, design, development, and testing of processes, working in demand-led 'Pods'.
The role holder works with the Digital Operations Centre (DOC) Lead to ensure the COE's Policies and Standards, and local jurisdiction standards and best practices are followed. The Configuration Leads will manage Configuration Analysts in their career development, providing coaching and mentoring.

In addition, provide Process Analyst support to the CMB Business, Automation Service in the end-to-end process of automation from Process definition document creation through to go live, and supporting in the creation of all key documentation.

Principal Accountabilities of the role:
*Leads the analysis, design and build of processes from a technical perspective
*Performs development activity, and oversees development activity, as performed by
*Configuration Analysts within Pods, in accordance with methodologies and standards as set by the COE
*Leads individual Pods (either alone or as one of several Configuration Leads depending on scale) to oversee Configuration Leads in individual automation projects – working within project planning constraints, communicating or escalating any identified project risks and issues to the DOC Lead or Automation Services
*Seeks guidance from the Technical Assistant’s and escalates complex solutions and designs where necessary
*Ensures COE methodologies are consistently applied, in line with global standards
*Works closely with Automation Services to complete to-be process design (solution design documents)
*Provides status reports to DOC lead on the progress of development, per project
*Estimates the level of effort required to configure processes, working closely with the DOC Lead and Automation Services to ensure effort estimates are reviewed, validates and communicated to the Automation Services and Transformation and Change teams
*Carries out change impact assessment for both process change and system driven change, and carries out associated change control practices
*Leads preparation of releases from Development, liaising with the Deployment Manager
*Performs requirements documentation (PDD) and solution design (SDD) activity within Pods working with the process SME, in accordance with methodologies and standards as set by the COE
*Works with Process SME to create test plan and scenarios
*Is involved in the SIT and UAT testing with Process SME
*Records outcome of testing to resolve defects identified during testing
*Provides on the job coaching and mentoring to Configuration Analysts

Requirements:

Knowledge:
*Understanding of RPA technologies, the operational processes and when RPA should be used (desirable)
*Knowledge of the enterprise’s business operations

Experience:
*Previous experience within RPA (+36 months desirable) (24 months as a minimum)
*Proven track record in a similar role would be advantageous

Capabilities:
*The role requires an articulate individual; comfortable dealing with management
*Strong written and verbal communication skills required
*Excellent interpersonal skills required
*Must be well organised and able to multi-task effectively and efficiently
*Experience in negotiation and conflict management
*Ability to problem solve, clearly articulate requirements, and implement and drive change
*Energy, enthusiasm, and drive

Qualifications and Accreditations:
*Blue prism accredited at a minimum (Professionally accredited is desired)

The offer:

*Stable job in professional team
*Interesting path of career in an international organization
*Consistent scope of responsibilities
*Private health care, employees' benefits