Opis firmy:

HRO Digital is a specialist traditional recruitment business. HRO Digital is a brand of Verita HR Polska. Verita HR Polska is a Human Resources service provider operating under number 5694. We are working as a recruitment provider searching on our Client's behalf for a person in the following role:

Batch Operator

Obowiązki:

  • Working within a 24*7 Team to assist with the day-to-day Operations of batches hosted from zSeries/iSeries/Distributed systems
  • Monitor all batch flow processing and insure timely completion of endpoints/milestones
  • Identify delays or bottlenecks and resolve or escalate accordingly
  • Perform level 1 and level 2 support and resolution
  • Monitor real time performance of the computing environment
  • Track, escalate and document all outages and incidents
  • Participate in crisis calls as applicable
  • Liaise with Stakeholders to meet customers’ expectations
  • Proactively identify problem situations and resolve to give maximum customer satisfaction
  • Expect to work on a rotational shift basis 24*7

Wymagania:

  • Very good verbal and written English skills
  • Previous experience of IT Operations
  • Experience of working in any of the systems of zSeries/iSeries/Distributed platforms
  • Experience of using any Workload Automation or Scheduling Products like Control-M/ TWSz/CA-7
  • Ability to work with a sense of urgency in a fast-paced environment whilst adhering to SLAs and customer deadlines
  • Ability to work on own initiative. Excellent organizational & prioritizing skills.
  • Good understanding of Service Management Processes of Incident Management, Change Management and Problem Management
  • Knowledge of German and/or French (nice to have)

Oferta:

  • Stable job in professional team
  • Interesting path of career in an international organization
  • Private health care, employees’ benefits
  • Commutable office location
  • Casual dress code
  • Cultural exchange