Opis firmy:

Verita HR Polska is created by professionals with an innovative approach to recruitment and a passion for new technologies (entry number in register: 5694). We provide services in the field of human resource management projects - including recruitment services at all levels of management, employer branding and outsourcing. We are currently looking for a candidate in the following role:

Desktop Operations SME


  • Work within the Desktop pod, covering some or all of: Agile development of Windows and Apple Desktop Infrastructure related products, 3rd level support of said products, thought leadership, technical documentation, verbal and written communication, financial management
  • Be part of a team that performs sustainable continuous improvement, identifying and removing organisational barriers affecting the team, processes and products owned
  • Maintain an agile mind-set by adopting the practices and processes identified as being required for our new pods, leveraging agile delivery methods, associated frameworks (e.g., Lean) and Bank tools (e.g., JIRA) to do this
  • Understand and follow the strategy and vision and also the Product Management direction
  • Identify continuous improvement opportunities within the team, focusing on automation, process improvement, how technology is best leveraged and technology shift opportunities
  • As assigned: Be responsible for the team’s budget as assigned, perform vendor management as needed against assigned partners, following all applicable policies and procedures for financial and team management
  • Work collaboratively with staff within the platform to identify and agree improvement opportunities


  • At least 5-10 years of experience working in support areas of Windows and/or Apple MAC
  • Experience working in large-scale multinational companies
  • Experience of working as part of an agile team or an Operations team
  • Interpersonal skills – demonstrate good judgement and a good level of communication. Ability to articulate complex technical issues concisely.
  • Knowledge of Windows environments, Windows OS, Windows Controls and policies, Apple Mac and linked technologies: Mac OS X, Jamf Pro / Jamf Cloud, Windows on Mac (e.g., Boot Camp, Parallels, Virtual Box), AppleScript, Automator workflows, Mac deployment technologies
  • Experience of associated technology areas: Microsoft Office, browsers (Safari, IE, Chrome), Java, Mac security models and tooling, identity and access management tooling, Active Directory, Workspace One, Apple Remote Desktop
  • Knowledge and experience of using agile delivery methods and tools to implement both tactical and strategic changes
  • Commercially astute, ability to balance and assess risk vs. reward, maximising cost effectiveness and profitability for functions and/or business lines
  • Respectful of different cultures, working with colleagues from across all the globe


  • Contact with top IT technologies available in the market.
  • Employees’ benefits: Multisport Card, private medical health care
  • Free parking space for our employees – few minutes from the office,
  • Internal training events and workshops,
  • Realistic career progression opportunities in an international organization,
  • Casual dress code,
  • Cultural exchange