Opis firmy:

HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under number 6696. We are working as a recruitment provider searching on our Client's behalf for a person in the following role:.

Infra Technical Expert


  • The Technical Expert Job is responsible for providing consultancy, technical leadership and expertise within a team (or multiple teams). Expectation to operate in and foster a learning culture, ensuring personal, and the team's technical expertise remains current with the latest industry developments
  • This role will carry out some or all of the following activities:
  • Technical Expert will operating within a team(s) working at all stages of a product or service release/change with a strong customer focus and end to end journey, ensuring they have an excellent domain knowledge
  • Working with other engineers within the team to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc) are identified and addressed at all stages of a product or service release / change
  • Responsible to support in identification, root cause analysis and eradication of problems associated with the Technology service, as directed by leadership of the DevOps team
  • Responsible to support in identification and resolution of all incidents associated with the Technology service, as directed by leadership of the DevOps team
  • Write development code, understand a DevOps Continuous Integration / Continuous Delivery pipeline, and build automated test scripts (for infrastructure products and upgrades), and build automation interfaces between systems


  • Bachelor's in information systems, computer science, or equivalent work experience
  • Ability to act as a technical subjet matter expert for IT resilience solutions, including applications, infrastructure and security aspects
  • IT Service Delivery experience ideally including an end-to-end Disaster Recovery, IT Resilience or technology background
  • Experience designing, integrating, and managing moderately complex solutions
  • Ability to manage ITIL support processes in a complex, mission-critical business environment
  • Ability to shape the solution and leading technical delivery of large / complex enterprise integration solutions
  • Experience working in relevant environment/s like IT Quality, IT Service Management, IT Infrastructure Delivery (Operations) or in an Application Development Team
  • Demonstrable experience of ownership, Subject Matter Expertise or execution of one or more Service Management Processes
  • Familiarity with standard IT Service Management related practices such as Incident Management, Change Management, Problem Management, Configuration Management, Release Management, Service Request Fulfillment and Continuous Improvement Management
  • Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
  • Experience identifying key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution
  • Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
  • Ability to deliver concise time critical information to all levels of management, technology and business teams
  • Not required but desired:
  • Experience working with agile methodologies is preferred
  • Experience of IT architecture
  • Strong Microsoft Office skills
  • ITIL certification is desirable


  • Stable job in professional team
  • An opportunity to broaden/deeper knowledge and expertise in global projects
  • Contact with top IT technologies available in the market
  • Ability to work from home (2 days per week) and flexible working hours
  • Game room (with Xbox, PS consoles and foosball table)
  • Relax room
  • Fruits
  • Casual dress code