Opis firmy:

HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under number 6696. We are working as a recruitment provider searching on our Client's behalf for a person in the following role:.

Operations Support Analyst

Obowiązki:

We are currently seeking an experienced individual to join the Service Management Operations team in the role of a Digital Service Management Operations Support Analyst. ;The role holder will provide comprehensive Service Management activities for multiple teams within a fast paced Digital IT environment, ensuring delivery of accurate data across workstreams. ; ;Key Accountabilities: ;Supporting the recruitment life cycle – resource requests and PO/invoicing for perm and non-perm contracts ;Supporting the process around Staff 'Moves'; New Hires; Exits, Org charts, HR Directory maintenance etc. ;Maintenance, tracking and reporting on operational tasks e.g. Clarity (Timesheets; Task Allocation; Queries), Mandatory Training etc. ;Tracking & trend analysis around budget in terms of Cost Management and Cost Realisation

Wymagania:

Highly organised with attention to detail, strong analytical and numerical skills supported by good knowledge of Excel (pivots, vlookup etc.) ;Highly developed communication skills, both written and verbal, being able to explain complex or technical issues in detail that all can understand ;Competent in the use of JIRA, Confluence or similar systems ;The ability to work with and report on complex data from a variety of sources, and to operate effectively where data is ambiguous or incomplete ;Pragmatic decision making skills, with the ability to make clear judgments, understand the implications and communicate these effectively across different levels

Oferta:

Agile methodologies ;Contact with top IT technologies available in the market ;Macbook pro or Lenovo to choose ;Flexible working hours ;Flexible WFH (agreement in the teams) ;Friendly teams and people focused attitude ;Game room (with Xbox, PS consoles and foosball table) ;Relax room ;Fruits ;Casual dress code