Opis firmy:

HRO Recruitment is a specialist traditional recruitment business. HRO Recruitment is a brand of HRO Personnel Sp. z o. o. HRO Personnel is a Human Resources service provider operating under number 6696. We are working as a recruitment provider searching on our Client's behalf for a person in the following role:

Call Back with French

Obowiązki:

  • Calling back customers from France when required to annihilate any fraud attempt
  • Analyzing referral cases identified upstream in the process and clearing them by calling the customer
  • Working on multiple systems
  • Identifying and escalating potential blocking points to Team Leader
  • Delivering high quality client services
  • Working effectively in a team environment

Wymagania:

  • Fluent French language skills, Good English, Higher education
  • Customer driven approach, Good analytical skills, with the ability to multi-task and manage several applications
  • Very good interpersonal, oral and written communication skills
  • Ability to work within international environment
  • Ability to work under time and stress pressure
  • Experience in banking or back office operations with product knowledge covering payments will be an advantage

Oferta:

  • Stable job in professional team
  • Interesting path of career in an international organization
  • Consistent scope of responsibilities
  • Private health care, employees’ benefits